Citadel Direct has a smart banking facility known as Instant Banking. Instant Banking enables players to make payments to online casino accounts. A gambler must choose the Citadel’s Instant Banking option on the cashier page. Then, log in to their bank account using the details used to access the online banking to approve a transaction.

The online banking service is available to players in over 20 countries. You do not require opening a Citadel Direct Instant Banking account to access the service. The smart banking service can be accesses immediately as long as you hold an active account in its supported banks with enough funds to complete the transaction. Also, a Citadel Direct Banking account does not have to be pre-funded for you to access the service. Clients are also given a limit from the first time they complete a payment. The payment limit is dependent on the bank used and the casino the money is being transferred to.


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Your up-to-date limit is always displayed at the end of every payment. This is very beneficial since one can limit his spending in gambling. However, your spending limit swells automatically as you build a history of successful transactions through Instant Banking. You can see your payment history by signing into your personal bank account or through your bank statement. All Instant Banking payments appear as money transfers in Citadel Commerce.
Online casino clients can make payments through the Instant Banking from their desktop computers and from mobile devices such as tablets and smartphones. Citadel Direct only requires critical personal information to complete a transaction and for maintaining the account history. The user’s bank login details and security data is never copied or stored. Citadel Direct also does not share any information captured during the payment transactions with any third party unless required to by law. This service can also be used by players whose banks are not clients of Citadel Direct. In such a case, when asked to choose your bank, you should select the “My Bank is Not Listed” option. The information needed to make the payment will be displayed. At your convenient time, you can complete the transaction using all of the available payment options that are supported by your bank.

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This payment service supports local currencies in all compliant countries. If the online casino does not accept your national currency, you can still make payment through Instant Banking. The money required to complete the casino payment can be converted to the casino’s acceptable currency.